Hydro-Québec5.17.7 - App Store

With the Hydro-Québec app, follow track the status of an outage, access information about your account and track your electricity consumption.

Power outages
The tool to find out more about ongoing outages and planned service interruptions.
. Track the service status for any addresses you want at any time.
. Manage the tracking options for any addresses you want.
. Add a label for the addresses you are tracking: daycare, school, condo, parents.
. Activate notifications to receive information about the service status and to find out if there are any planned service interruptions at those addresses.
. Report an outage easily.

Your consumption
Your consumption data presented in different ways to help you track, understand and manage your electricity consumption:
. An overview of your hourly electricity consumption from the previous day
. An overview of the current period and a forecast of the bill amount
. Detailed analysis of your electricity consumption, including a breakdown by use
. Comparison with households similar to yours

Your account
Quick access to sign up for services and manage your account.
. See your account balance and next billing date.
. See your billing and payment history.
. Sign up for the Equalized Payments Plan to pay the same amount every month, winter and summer alike, and receive an alert when you use more electricity than anticipated.
. Sign up for Pre-Authorized Debit and avoid late payments.
. Turn on notifications to receive billing notices and payment due reminders.

Determine your home’s profile and get customized recommendations so you can build your action plan and save. You can easily update your profile when necessary.

Click on “More” to for even more!
. Options for modifying your home’s profile or for selecting, modifying or adding an account in your Customer Space
. App settings to turn on the notifications, modify the language and define your connection options, including Continuous connection
. Quick links to the most commonly used online services
. Information about how to contact us
. Information about touring facilities that are open to the public
. Hydro-Québec news

Version History Issue resolution and ongoing improvement. 5.17.7 Oct 2 Issue resolution and ongoing improvement. 5.17.6 Sep 16 Issue resolution and ongoing improvement. 5.16.5 Jun 16 Issue resolution and ongoing improvement. 5.16.3 Apr 13 Issue resolution and ongoing improvement. 5.15.18 Feb 13 New tracking of peak demand events and your savings during the winter period. 5.15.13 11/14/2025 Issue resolution and ongoing improvement. 5.15.9 10/01/2025 Issue resolution and ongoing improvement. 5.15.6 09/19/2025 Issue resolution and ongoing improvement. 5.14.2 08/08/2025 Issue resolution and ongoing improvement. 5.13.17 06/12/2025 Issue resolution and ongoing improvement. 5.13.12 04/09/2025 Issue resolution and ongoing improvement. 5.13.11 03/20/2025 • Track the service status at several addresses at the same time.
• Receive notifications about outages and planned service interruptions.
• Access outage information and service restoration time for addresses affected by the gradual service restoration process.
• Issue resolution and ongoing improvement. 5.13.6 12/12/2024 Issue resolution and ongoing improvement. 5.12.4 10/31/2024 • Display o f anticipated service restoration time during major outages
• Details about the causes of the outages and steps to restore service
• Improvement of notifications sent out during outages
• Issue resolution and continuous improvement 5.11.5 06/20/2024 Issue resolution and ongoing improvement. 5.11.1 05/16/2024 Issue resolution and ongoing improvement.
New offers that can help you save money and optimize your energy use. 5.10.29 05/09/2024 Issue resolution and ongoing improvement. 5.10.20 04/17/2024 Issue resolution and ongoing improvement. 5.10.19 03/14/2024 Issue resolution and ongoing improvement. 5.10.18 02/20/2024 Issue resolution and ongoing improvement. 5.10.6 12/12/2023 This update includes improvements to our outage tracker for a more reliable and personalized user experience.
- App reinforced to provide maximum resilience during major outages.
- Easier to follow specific addresses during an outage. 5.10.5 12/01/2023 Issue resolution and ongoing improvement. 5.9.14 11/14/2023 We’ve made improvements to our app. Update it now to benefit!
• New account management possibilities.
• Accessibility improvements.
In addition, accepting the Terms of Use and Confidentiality Policy has been simplified. 5.7.16 09/21/2023 Issue resolution and ongoing improvement. 5.5.23 05/25/2023